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Update not updating

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  • August 3, 2022 at 5:05 pm #395341

    maltgeorge
    Participant

    When trying to update I get this error message:

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    If I download the theme from Envato and upload it to my site, will that work?

    August 4, 2022 at 3:58 am #395394

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

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