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Update Php 8.0 or 8.1
- This topic has 13 replies, 2 voices, and was last updated 1 year, 9 months ago by atendimento-6062.
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AuthorPosts
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February 27, 2023 at 6:19 am #446549
atendimento-6062ParticipantHello everything is fine?
I’m updating Php to 8.0 or 8.1 and I get an error, print below. Can you help me?
Attachments:
You must be logged in to view attached files.February 27, 2023 at 10:02 am #446587
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
February 27, 2023 at 8:49 pm #446830
atendimento-6062ParticipantHello, im send message in privacy.
February 28, 2023 at 10:18 am #446975
Artem TemosKeymasterHello,
We don’t see the problem on your website now. Please, update the PHP first so we can see the actual error.
Kind Regards
February 28, 2023 at 3:04 pm #447073
atendimento-6062ParticipantHello, I can’t leave my website updated in php, because it has an error, and we have visits to the website, sales.
Here’s the printout of the error. In case we need to make an appointment to see the error in real time.
Attached error.
Attachments:
You must be logged in to view attached files.February 28, 2023 at 3:07 pm #447079
Artem TemosKeymasterHello,
There is some PHP fatal error on your website and we need to see it live to understand what is it caused by.
Kind Regards
February 28, 2023 at 3:57 pm #447093
atendimento-6062Participantdone, updated to 8.0.
Please see as soon as possible.
February 28, 2023 at 4:24 pm #447104
atendimento-6062ParticipantCan you prioritize? the website is online and crooked…
February 28, 2023 at 4:27 pm #447105
Artem TemosKeymasterWe see a lot of errors in the log generated by installed plugins https://gyazo.com/63f9f4acd044f6f19acf820973b37254
Try to disable all plugins that are not related to our theme temporarily and test how it works.February 28, 2023 at 4:33 pm #447106
atendimento-6062Participantsee now please I can’t keep the site like this for long.
my whats app +5511971577204
February 28, 2023 at 4:35 pm #447107
Artem TemosKeymasterWe don’t see any errors now. So it looks like it is caused by some of the installed plugins.
February 28, 2023 at 4:37 pm #447108
atendimento-6062Participantwhich plugin?
Are there any that you are not compatible with?
February 28, 2023 at 4:39 pm #447109
Artem TemosKeymasterThe problem is not about compatibility with the theme. Some of the plugins are not compatible with PHP 8+ and generate a fatal error on the single product page.
Kind Regards
February 28, 2023 at 4:52 pm #447135
atendimento-6062Participantok.
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