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Update Problem

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    Posts
  • March 8, 2022 at 6:24 am #358566

    Pila Stone
    Participant

    Hi there,
    when updating from 6.3.0 to 6.3.1 I get the following error message:
    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    March 8, 2022 at 7:28 am #358582

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    March 8, 2022 at 7:41 am #358596

    Pila Stone
    Participant

    now it works

    March 8, 2022 at 7:45 am #358601

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Let us know if you have any questions.

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