Update to 3.1.0 from 2.9.0 breaks the website

Hi,

Our domain is hosted on a .com domain and we use the same domain name but with a .net for testing and updating first. When using Update feature for the theme on the test website .net domain – after the theme update the site is blank. Until now we made like this all the time and everything worked fine. But since the 3.0.0 theme version we receive a blank page.

Hello,

Delete the theme via FTP, deactivate third parties plugins not related to the theme and provide valid admin access.

Best Regards

I am using a child theme – it seems this breaks the site after the update. It seems that the header.php is the cause

It doubles the top menu after the update and resets the logo image. Is there a work around?

Hello,

As I understand your problem is the header, right?

Our old header settings were deprecated since 2.0 version and we finally removed it to clear our theme from a lot of unnecessary code. So after the update, our header builder function is turned on so you need to configure a new header for your website. Actually, there is no much work there. You just need to change colors, logo image in Dashboard -> WoodMart -> Header builder. You can find all the necessary tutorials and instructions for this in our documentation https://xtemos.com/docs/woodmart/header-builder/

If you have any problems except the header, please provide more details with screenshots.

Best Regards

Now with your piece of information all makes sense. But why didn’t you provide this important piece of information with the update – because I don’t think I am the only one with a child theme and with the same issue.

When you change something please share especially when this could affect lots of paying customers.

Hello,

We do regret to know you have had the inconvenience. Actually, the notice upon depreciated header had been shown in the admin panel for 6 months as well as the information about removed header had been reflected in the logs.

Hope you have made the backup site if so return to the previous version, recreate the header in the Heade Builder and then update.

Recreating the header with the header builder will take you a couple of minutes and you will discover a wide range of additional options which were not provided in the header.

Best Regards

I activated the new “improved” menu – the biggest problem now is that it displays some menu items – not all. You can compare the old version header – see the .com and the new version – see the .net.

What is the solution that when you scroll the sticky menu displays all the menu items?

As we can see, all items are shown in the header. First of all, try to upload your own logo via Dashboard -> WoodMart -> Header builder to free some space in the sticky header.

Can you confirm you still see all the menu items including in the sticky menu when you scroll the page?

We don’t see them all in the sticky header yet. Please, replace the logo and change “My account” element to show the icon only. You need to free some space because there are too many items in your menu.

Please help me to show as many items as I want in the sticky menu – like with the old version of the header that you deprecated.

That is actually what we are trying to do now. Did you try to change the logo and my account element as we suggested?

The logo is roughly the same size as yours and please explain how to change My account element.

But I have a feeling that even tough I will change those the menu items won’t fit either.

Please, upload your logo first. My account element can be edited in Dashboard -> WoodMart -> Header builder -> your current default header. Read more information in our documentation https://xtemos.com/docs/woodmart/header-builder/

Regards

Yes, it seems to work now. Thank you

But not quite unfortunately… it breaks the sticky menu further – please check for yourself…

It has something to do with the height – if I modify the 60px height it works – can you help me with the full code for this?

@media (min-width: 1025px)
.whb-clone .whb-general-header-inner {
height: 120px;
}

Try to add the following code snippet to the Custom CSS area in Theme Settings

body .whb-clone .main-nav .item-level-0 > a {
    height: 40px;
}

and increase sticky header height in the header settings for the current header to 80px

Regards

The same thing – please check for yourself

You inserted a wrong code https://gyazo.com/2212b15e8a3fb88b3fef60a164c1baea

Indeed, thank you! It appears OK.

The only difference I can see from the old menu is that it doesn’t highlight the current page/post/cattegory I am currently on. For example the Home had a green color on the old header.

For the moment ignore my previous message. I think I know why. Thanks for your great support!

And hopefully one last thing – if I want to change the maximum height for the logo image in the non-sticky header – what is the code for that? I changed in the browser inspect to this and it worked:

@media (min-width: 1025px)
.whb-general-header .woodmart-logo img {
max-height: 125px;
}

You just need to increase that header row height.

[Author]

Posts