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Update to 7.3.0 fails

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  • #494048

    xtemos-7722
    Participant

    I tried to update to update to 7.30 but i get the error: An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #494050

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #494054

    xtemos-7722
    Participant

    That does not work. When i go to Dashboard -> WoodMart -> Theme License and click the “deactivate theme” button it says: Theme license is successfully deactivated.

    But when i refresh the page, its activated again.

    #494060

    Artem Temos
    Keymaster

    If you can’t deactivate it then you have a nulled version of the theme installed. In this case, you need to download our theme from ThemeForest and reinstall it completely.

    #494061

    xtemos-7722
    Participant

    I downloaded again from envato, installed and overwriten the old theme files to 7.3.1. Now it works. Thanks for the help!

    #494078

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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