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Update to latest Wood Mart version broke the site

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 7, 2019 at 6:43 pm #106464

    carmynandtrevor
    Participant

    Hi,

    Updated to 3.4 and the child theme now displays the white screen of death.

    Please help!

    February 7, 2019 at 7:47 pm #106470

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch to the parent theme.

    If you have the problem with the child theme only, clean it from the code you have added and check again.

    Best Regards

    February 7, 2019 at 8:46 pm #106478

    carmynandtrevor
    Participant

    Hi,

    We have tested with the primary (non child versions) of wood Mart and tht woks, minus the css changes made to the child theme.

    We restored back to a a version of the site from 23 hours ago an the white screen of death issue persists even though i only updated the wood mart theme about 3 hours ago. I have disabled the caching within the plugin.

    any help you can offer is greatly appreciated.

    I have turned on the WP_DEBUG functionlity

    Thanks

    February 8, 2019 at 6:52 am #106501

    Artem Temos
    Keymaster

    Hi,

    If it doesn’t work with child theme only, then you need to remove all the custom code you added to it. Then, restore it part by part to see which part causes this error.

    Regards

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Viewing 4 posts - 1 through 4 (of 4 total)