Update to new Version Header not as before

Hello,

We just updated the Theme to the new Version 6.03, now our Headers are totally different on Mobile and on Desktop. How can we get them back ?

Please check the Issues.

https://prnt.sc/11nbjmg
1.The Language Switcher not working

https://prnt.sc/11nbv9x
1.Logo gone
2.Menu gone
3.Switcher on 2 nd line not 1st line (misplaced)

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

.whb-col-right .wpml-ls-current-language .wd-dropdown {
	left: auto !important;
	right: 0;
}

Please provide your site admin access to the private area so that we could fix

1.Logo gone
2.Menu gone
3.Switcher on 2 nd line not 1st line (misplaced) 

Best Regards

Hello Elise,

enclosed. More Issues.

And Access

Regards

Nasrullah

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Hello,

As for the header: we have checked the mobile version of your header and we do not see mobile menu and logo elements: https://prnt.sc/11qirr2
Please switch to the mobile view of the header: https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/ and add the elements: https://xtemos.com/docs/woodmart/header-builder/add-edit-builder-elements/

Regarding the carousel, please enable OWL Carousel library in Styles to always loads as shown: https://prnt.sc/11qie7c

Best Regards

Hello Elise,

1 As for the header: we have checked the mobile version of your header and we do not see mobile menu and logo elements: https://prnt.sc/11qirr2

This is not working ! See screenshot.

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Hello,

You are inserting the secondary menu, not mobile, please check this manual: https://xtemos.com/docs/woodmart/header-builder/add-edit-builder-elements/

Main navigation menu
Secondary menu = I see this on the screen.
Mobile menu = I do not see it on the screen, add and configure this element.

I do not see the logo either.

Best Regards

Hello,

Sorry that is not working for us. Please check the German Header !

We have added the Logo. (check German Site)

But the Main Menu is not showing up !!!

Set it up and let me know how to do it.

Before we updated everything was working fine now everything is mismatched.

check our website st2.scarlet-products.de which is a Staging Site for Development with old Version there we dont have this Issue.

Reagards

Nasrullah

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Check on IPhone, all Browsers , Firefox, Safari, Chrome!

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Hello,

Please check this manual on how to translate the header in WPML: https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/

I have checked you have one header, you need to create a header for each language.

Best Regards

Sorry to say maybe you have not checked propperly !

We have already 2 Headers German and English and all was working fine before !!! After Update to new Version now it is not working ! I think your new Update has BUGS which cause this Issue.

Please check our staging site st2.scarlet-procucts.de there we have not updated the new Version and everything is Set , can you please adjust the Header so it works and looks same as on our Staging site ?
!

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Hello,

It is difficult to catch the problem as we do not know how it worked before the update. Now I see this: https://gyazo.com/96b0ac3addd40675d48dafb212168453 and cannot figure out what is wrong.

Language switcher works: https://gyazo.com/acee378b9c2a5230a46a9ac2336af7f1

Please provide the steps on how to reproduce the problem.

Best Regards

Hello,

I have issue on Mobile View only all these Issues are related to Mobile View only
– The Menu on 1st Line is not showing !
– The Language Switcher should be on 1st line it is on 2nd line !

As mentioned see the staging site st2.scarlet-products.de there it is working.

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Hello,

Please provide the portfolio page URL.

Best Regards

Hello,

Sorry we dont have a Portfolio Page!

What has this to do with Portfolio Page???

It is about the Mene which is not displayed propperly.

Regards

Hi,

We found another BUG. Please chek this. Products Details Page the Color Swatches should be round now they are Square and Vetical.

https://www.scarletproducts.de/produkt/distributor-grande-duo-f%c3%bcr-barista-zur-perfekten-extraktion-mit-siebtr%c3%a4germaschinen-58-mm-verschiedene-farben-schwere-ausf%c3%bchrung-von-scarlet-espresso/

Before all was working fine.

Please check and advise.

Best Regards

Hello,

Please provide your site admin access to the private area.

Please make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Hi,

I already have given you Admin Access before check the Chat !

Please check it.

Regards

Hello,

Sorry for the delay.

I have asked about Portfolio by mistake.

As for the header. The top row has wide elements and little space, I have increased the height and it looks correctly: https://gyazo.com/a6270f13575d67ef6a8384d60e03649e

The menu cannot be in one line as there is no space enough.

As for the product swatches, as soon as I deactivated the child theme I saw swatches like this: https://gyazo.com/e9e6b3ccb631553d7047b9abd2c596ef

Please check.

Best Regards

Hello,

As for the header. The top row has wide elements and little space, I have increased the height and it looks correctly: https://gyazo.com/a6270f13575d67ef6a8384d60e03649e

Sorry we dont want to increase the Height. Even then it is not shown propperly !
https://prnt.sc/12379ie

Please check this screenshot which is from staging Site.
https://prnt.sc/1237dv2

it shows perfectly with the Old Version. How do we get back to this like on the staging site. As there all is perfectly working. Tell us how to get the results like on our Staging site.

Thank you.

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

body .whb-top-bar .wd-nav-secondary>li>a{
font-size:10px;
padding-right: 3px;
padding-left: 3px;
}

This code solves the issue for the width < 375 px if you need 320 reduce the font size. Best Regards

[Author]

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