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Update wpbakery

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #615808

    c3
    Participant

    I’m having trouble updating WPBakery, it doesn’t appear in Appearance>Install Plugins and the message when trying to update is as follows

    Ocorreu um erro ao atualizar WPBakery: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Obteve WPBakery Construtor de Páginas no tema?

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    #615814

    Nimlot
    Participant

    Hi c3

    You need to update the plugins through the theme panel.

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    #615817

    c3
    Participant

    I tried there too, but regardless of the place, the message is the same

    #615821

    Nimlot
    Participant

    Some plugins are distributed under a bulk license, and the plugin you are trying to update is one of them. Since the theme developers have not uploaded the new version of the plugin to their servers for distribution, you cannot update it yet. After some time, you will see that the updated version of the plugin is available for download. Normally, the license fee for the plugin you are trying to download is on par with the theme price. Xtemos generally strives to keep the plugins up to date. As long as there are no security vulnerabilities, there is no need to worry.

    #615878

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please send your admin access so we can check what is wrong with the plugin update.

    Kind Regards
    XTemos Studio

    #616001

    c3
    Participant

    Yes, send

    #616138

    Artem Temos
    Keymaster
    Xtemos team

    Sorry, but we are not allowed to enter your website at the moment https://gyazo.com/820c4ba5bdc36b92d23ee7781de02f25

    #616152

    c3
    Participant

    Sorry, try now

    #616162

    Artem Temos
    Keymaster
    Xtemos team

    You have the latest version available. The new update has not yet been released on Codecanyon. Once they upload it to Codecanyon, you will be able to update the plugin via WoodMart -> Plugins.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)