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Updated theme has broken the site

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #617376

    nwa13
    Participant

    I inherited this site from a previous developer who did not appear to have a license code and/or had not updated the them for years. I purchased the theme and added the license code but when I updated it the site is not good.
    I can restore from a previous backup but wondered if there is something better to do as I’d like to keep the theme updated. Thanks.

    #617440

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

    We appreciate your cooperation and look forward to assisting you further.

    Best regards,

    #617468

    nwa13
    Participant

    Hi there
    As I have just inherited this project, it’s difficult to be specific.
    However here is the way the site looked prior to the update: https://web.archive.org/web/20231201075400/https://maximisehealthcoaching.com/
    and you can see from the front end the current issues.

    #617489

    Artem Temos
    Keymaster

    Could you please temporarily disable all plugins that are not related to our theme and switch to the parent theme so we can check?

Viewing 4 posts - 1 through 4 (of 4 total)