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Updated WordPress Theme Lost Testimonials

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #349217

    raybblin
    Participant

    Hi!

    I updated my wordpress theme to 5.9 and I lost my testimonial blocks!!

    Help!

    #349266

    Hello,

    We are sorry to hear that.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #349282

    raybblin
    Participant

    Thanks for the response. Below I provide my credentials.

    #349411

    Hello,

    I am checking your home page and I do not see the Testimonials element. Please provide the page URL where you used the element. Did you use WoodMart element?

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)