Home Forums WoodMart support forum updating cart items in cart page not reflecting in header until refresh

updating cart items in cart page not reflecting in header until refresh

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #623541

    kidsdial4
    Participant

    When we update the quantity in cart page, subtotal is also updating in right side. but in top header, the amount remains the same until we refresh the page. But it should reflect at the same time as subtotal.

    i have attached screenshot. please check subtotal value in middle of the page and in top header have differnt values. please resolve it

    Attachments:
    You must be logged in to view attached files.
    #623755

    Hung Pham
    Keymaster

    Hi kidsdial4,

    Thanks for reaching to us.

    I tested on my end and it worked fine.

    You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #623797

    kidsdial4
    Participant

    Please check screenshot : https://imgur.com/a/8LMT1PZ . on top header it is not updating the total until we refresh the page, please resolve it

    #623886

    Hung Pham
    Keymaster

    Hi kidsdial4,

    Have you tried to deactivate all extra plugins and checked again?

    Regards,

    #623955

    kidsdial4
    Participant

    Hi

    This issue is still existing in main theme of woodmart demo in below link also :

    https://woodmart.xtemos.com/shop/lighting/montes-scelerisque/demo/medical/?attribute_pa_color=orange

    please add item to cart and change the quantity in cart page and check

    so please correct it and tell me what code changes we need to do.

    #624161

    Hung Pham
    Keymaster

    Hi kidsdial4,

    I checked your site and the cart page is empty.

    I added shortcode and it worked, please double check https://ibb.co/GRVVDCD

    Regards,

    #624759

    kidsdial4
    Participant

    any update on this issue ? cart page is displaying, but it is not updating the total until we refresh. please resolve asap

    #624952

    Hung Pham
    Keymaster

    Hi kidsdial4,

    I tested on your site directly and didn’t see any problems on your website now. Could you please record a video or send screenshots so we can better understand what you mean?

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)