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Updating Plugin: WPBakery Page Builder

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 9, 2023 at 2:28 am #487487

    Tuomo
    Participant

    Hi there,

    I am trying to update WPBakery Page Builder from 6.13.0 to 7.0 in Appearance -> Install plugins.

    But I am getting this answer back:
    Downloading update from woocommerce-com-expired-18734001738633…
    Download failed. The URL was invalid.

    How can I update this plugin?

    Thanks!

    August 9, 2023 at 4:26 am #487506

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    August 9, 2023 at 9:08 am #487523

    Tuomo
    Participant

    Hi Elise,

    Here you go.

    August 9, 2023 at 9:10 am #487524

    Tuomo
    Participant

    Sorry, the last access site was the wrong one.

    August 10, 2023 at 12:50 am #487759

    Elise Noromit
    Member

    Hello,

    Sorry for the delay, I still cannot log in to the site.

    Please check the site admin access.

    Best Regards

    August 10, 2023 at 10:38 am #487848

    Tuomo
    Participant

    Hi Elise,

    There was a problem with Google Site Kit plugin and WPML plugins.
    I fixed the issues and now you can login to the site with the same details.

    Best Regards,
    Tuomo Nurkkala

    August 11, 2023 at 12:38 am #488019

    Elise Noromit
    Member

    Hello,

    I still cannot log in.

    Please check Appearance > Install plugins find WP Bakery page builder and press update.

    If you have any questions please feel free to contact us.

    Best Regards

    August 15, 2023 at 12:56 am #488688

    Tuomo
    Participant

    Hi Elise,

    Okay, I dont know why you cant log in to my site. :/
    The credentials are still the same.

    I have attached fex images of what happens after I try to update the plugin.

    Best Regards,
    Tuomo Nurkkala

    Attachments:
    You must be logged in to view attached files.
    August 15, 2023 at 1:05 am #488691

    Tuomo
    Participant

    I have this WPBakery update available in the Multisite environment as well. This update does not work either.
    Should that be there as well?

    Attachments:
    You must be logged in to view attached files.
    August 16, 2023 at 1:32 pm #489062

    Elise Noromit
    Member

    Hello,

    Yes, this plugin is available for multisite. You need to install in the main Dashboard and make it network active.

    If you have any questions please feel free to contact us.

    Best Regards

    August 16, 2023 at 3:48 pm #489092

    Tuomo
    Participant

    Hi Elise,

    I tried this as well and it didn’t help.
    It is complaining about my URL. Is there a place where I can check the URL’s?

    Best Regards,
    Tuomo Nurkkala

    Attachments:
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    August 17, 2023 at 12:41 am #489165

    Elise Noromit
    Member

    Hello,

    I tried to enter the site and I could not.

    Please enter your account on https://xtemos.com/forums/

    You can download the recent version of the WP Bakery page builder and then upload the plugin to Dashboard > Plugins > Add new > Upload.

    If you have any questions please feel free to contact us.

    Best Regards

    August 18, 2023 at 12:24 am #489451

    Tuomo
    Participant

    Hi Elise,

    I dont know why you cant log in. :/

    Thanks! I just downloaded the recent version of the WPBakery page builder plugin and I uploaded that to my sites.
    This worked fine! 🙂

    Best Regards,
    Tuomo Nurkkala

    August 18, 2023 at 12:59 am #489458

    Elise Noromit
    Member

    You are welcome!

    Wish you a wonderful day!

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Viewing 14 posts - 1 through 14 (of 14 total)

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