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updating the theme to break the site

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  • #641545

    leyugo
    Participant

    updating the theme breaks the site, elementor no longer works and crashes the entire display.

    #641620

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site here so I will check and give you a possible solution.

    Best Regards,

    #641883

    leyugo
    Participant

    I fixed my problem. I deleted the entire folder of the theme “Woodmart” and reuploaded the latest version of the theme and emptied all caches (server and browser). A file (wp-content/themes/woodmart/inc/modules/layouts/elementor/cart/class-free-gifts.php) was obsolete

    #641952

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Glad to hear that you were able to resolve the issue! Yes, sometimes outdated files can cause conflicts.

    You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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