updating WPBakery

Hello

I am trying to update WPBakery But I have this message :
(An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme)

Hello,

Thank you so much for purchasing our theme and contacting our support center.

WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.

Regards

Hello

I am very happy to buy your beautiful and good theme 🙂

Yes, I know that I do not need an activation but the problem is not updated Why?

https://prnt.sc/k4ojf4

Attachments:

You must be logged in to view attached files.

Hi,

It will be updated in our next theme update that will be released next week. You can keep this version since it is stable and the update is not required.

Regards

Okay thank you 🙂

You are welcome.

Hello

I am trying to update But I have this message :

https://prnt.sc/k69gxi

Please, provide us your admin and FTP access so we can login and check this on your side.

Thank you in advance.

Hello

Hello,

The access provided is not workable. Please send us both: admin access and FTP access.

Best Regards

There is no problem signing in with me please Just make sure you add the Username in this way

Hello,

Using the credentials provided to login admin area I see this http://prntscr.com/k6h3yv

When I try to access the FTP I see this http://prntscr.com/k6h4xc

Please provide workable credentials, disable all the blocking plugins

Best Regards

Hello

It works for me well … I have set up a new one…
If it does not work, what should I do?

Hi,

Try to do the following:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme.

Kind Regards

Woodmart updated successfully.

thank you 🙂

You are welcome! If you have any questions please feel free to contact us.

Best Regards

Hello,

How can I change my photos to a color format

https://prnt.sc/k71ey8

Hello,

Please navigate to Theme Settings > Shop > Attribute Swatches > disable Image options http://prntscr.com/k71r03

Add colors to attribute Products > Attribute > Configure Items > Enter each color and set the color http://prntscr.com/k71ui7

Best Regards

The problem is not resolved 🙁

Hello,

Please send us the screen of setting Settings > Shop > Attribute Swatches > disable Image options

And make sure all the Attribute items has the color.

Also, try to clear the cache

Best Regards

Hello,
I think The pictures look nicer, I will not change that look better…
Thank you for everything you have given us…

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts