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upsell product grid does not follow the product grid defined in theme settings

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  • February 1, 2021 at 3:14 pm #263029

    tonnick
    Participant

    Hello
    I am adding some products for upselling (product suggested on same product page, not cross selling in cart page) but seems that the product grid is not following the product grid chosen in theme settings >> shop >> product styles.
    Could you please help to solve this ? thx !

    February 1, 2021 at 8:09 pm #263088

    Elise Noromit
    Member

    Hello,

    If you show the related products as a carousel there is a predefined design and it cannot be changed. If you want the same design as on the shop page, set the product grid view.

    Best Regards

    February 1, 2021 at 9:36 pm #263105

    tonnick
    Participant

    ok thx, I could change the option. this is ok now.

    February 1, 2021 at 11:26 pm #263122

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)

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