Upsells and Related Products issue

Hello,

” Yes, we will fix the Upsells and Related Products issue in the next theme update.

any news ?

Hello,

At the moment, I don’t have any information on when exactly the update will be released. But if we say that, it will be fixed in the next update.

Kind Regards

i m waiting for this update from more than 1 month and also i have an issue on some mobiles brands so i removed all css and also diable all plugins and still same

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here is more photo to understand

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https://mobilemoxie.com/tools/mobile-page-test/?srsltid=AfmBOorLK2yH4x2Ho0FnmZg0yhPnClpjSPKfIvUi2eHJsqgiHcTTAa9w

i fix mobile issue for images but still have same issue for Upsells and Related Products ?

Hello,

Send the FTP access so our developers can fix directly on your side that issue with the Upsells.

Thank you in advance.

Kind Regards

Thanks

Hello,

You sent admin access, could you please send the FTP access (to the server files)?

Looking forward to collaborating with you!

Kind Regards

Okay

Hello,

We have fixed the issue with the Upsells. Clear the cache and check how it works.

Have a good day!

Kind Regards

Thanks its fixed ..also i have another issue on projects : Updating failed. The response is not a valid JSON response.

i disable all plugins and still same error !

Hello,

Please send some screenshots of where exactly you see that error.

Looking forward to collaborating with you!

Kind Regards

Hello.

after last update we have same issue for Upsells and Related Products !

Hello,

At the moment, your product layout has the “All products” data source for the “Related” section – https://prnt.sc/IcMCq7aaUZu4

May you enable the “Upsells” there and recheck the issue?

Kind Regards

same issue

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Hello,

While saving the page, the server blocks the page – https://monosnap.com/file/LL3LgGqTmpY0yqjZrJV2kHP77QSWfq

And in this case, the changes are not saved, so contact your server support and ask them to fix it – https://monosnap.com/file/LL3LgGqTmpY0yqjZrJV2kHP77QSWfq .

Kind Regards

they fix it ..Thanks

Hello,

Always remember that you can reach out to us with any questions you may have.

Wish you all the best.

Kind Regards

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