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Urgent: Critical LCP Issue on Mobile Product Pages Affecting Google Ads

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  • #687705

    lost.hinata
    Participant

    Subject: Urgent: Critical LCP Issue on Mobile Product Pages Affecting Google Ads

    Hello WoodMart Support Team,

    I am writing to you about a critical and very urgent issue regarding the LCP (Largest Contentful Paint) on my mobile product pages. The LCP has recently become catastrophic, which is severely degrading the quality and performance of my Google Ads campaigns.

    I ran a specific test that seems to clearly isolate the cause to the theme. Here is the procedure I followed:

    On a product page on my site, I used your layout editor to modify the structure.

    I temporarily removed the section that displays products (e.g., related products, recommended products, etc.).

    I then performed a full cache purge using my LiteSpeed Cache plugin.

    The result was undeniable: the performance metrics immediately became excellent again, with a perfect LCP.

    This process demonstrates that an element within this product section, interacting with the WoodMart theme, is the source of this performance degradation.

    Could you please urgently help me find a solution? It is crucial for me to be able to display these product blocks without negatively affecting the LCP.

    Here is the link to the product page where I ran the test:

    I am available to provide you with temporary admin access if needed.

    Thank you for your prompt assistance.

    Best regards,

    #687717

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #687718

    lost.hinata
    Participant

    You have all in Private content: no ?

    #687801

    Artem Temos
    Keymaster

    Yes, we have your admin access but we also ask you to keep all the plugins that are not related to our theme temporarily turned off.

    #687901

    lost.hinata
    Participant

    Hello Artem Temos,

    Thank you very much for your quick response.

    I have set up a new staging environment for you. As you can see in the screenshot I’ve attached, I have deactivated everything, leaving only your theme’s elements active.

    In the private information section of this ticket, I am providing you with full admin access to this clone site.

    I have also included a link to a shared Google Doc file to help illustrate where I believe the problem may be originating from.

    Thank you for your assistance.

    Best regards,

    Attachments:
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    #688056

    Artem Temos
    Keymaster

    Hello,

    To fix this issue, you need to disable the following option in Elementor Settings https://gyazo.com/7c151a9b78bf5b7e8c06d572eeef2d75

    Kind Regards

    #689274

    lost.hinata
    Participant

    Hello,
    We can close 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

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