Urgent: Email Notification Issue with Woodmart Theme

Hey Xtemos Team,

I’m reaching out for urgent help with an issue I’m experiencing with the Woodmart theme. Despite configuring everything correctly, email notifications are not being sent to customers or admins when orders are placed on the website.

I’ve tried troubleshooting and consulted with other developers, but we can’t seem to identify the cause. Some developers suggested that the issue might be related to the theme, which is why I’m reaching out to you for assistance.

As a timely resolution is crucial for my business, I’d greatly appreciate it if you could look into this matter urgently. Please help me resolve this issue so that email notifications can be sent correctly.

Thank you for your prompt URGENT attention to this matter.

P.S. Login details to the website is in the “private content area”.

Hi denzyboss,

Thanks for video and appreciate your patience.

– Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality.

– Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email sending process.

– Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like WP Mail SMTP or Easy WP SMTP to configure this.

– If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

– Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

Kind Regards,

[Author]

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