Home Forums WoodMart support forum URGENT: Everything underlined and broken layout on checkout page

URGENT: Everything underlined and broken layout on checkout page

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #567969

    kontakt-9949
    Participant

    Hello, my checkout page is broken and I dont know how to fix it. What is the problem? All text is underlined and the layout is also broken … Help me quick please, we intend on going live with the website this sunday 🙁

    Attachments:
    You must be logged in to view attached files.
    #567981

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #567984

    kontakt-9949
    Participant

    Hi, yes. What email should i use for generating the user?

    #568003

    Luke Nielsen
    Keymaster

    Hello,

    You can use this one ups14q@gmail.com

    Thank you for your time.

    Kind Regards

    #568005

    kontakt-9949
    Participant

    .

    • This reply was modified 3 weeks, 6 days ago by Luke Nielsen.
    #568014

    Luke Nielsen
    Keymaster

    Hello,

    Could you please remove these Gutenberg blocks on the Checkout page? https://prnt.sc/4sDxKkpJBYzM

    Then clear the cache and let me know.

    Kind Regards

    #568027

    kontakt-9949
    Participant

    Hey, Luke. I have removed them now but the issue unfortunately still persists. Any other ideas?

    #568029

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    If you have a staging site, please send me access to it so I can make tests there.

    Kind Regards.

    #571119

    kontakt-9949
    Participant

    Hey Luke,

    Yes, you can deactivate plugins and troubleshoot.

    Thank you so much for the help.

    #571122

    kontakt-9949
    Participant

    Nevermind, I just fixed it! Thank you for following up either way 🙂

    #571128

    Luke Nielsen
    Keymaster

    Hello,

    Glad that you found a solution.

    Remember, we’re here for you whenever you have any questions.

    Have a good day.

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘URGENT: Everything underlined and broken layout on checkout page’ is closed to new replies.