URGENT: Everything underlined and broken layout on checkout page
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Hello, my checkout page is broken and I dont know how to fix it. What is the problem? All text is underlined and the layout is also broken … Help me quick please, we intend on going live with the website this sunday 🙁
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Hello,
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
Hi, yes. What email should i use for generating the user?
Hello,
You can use this one
Thank you for your time.
Kind Regards
.
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This reply was modified 1 year, 1 month ago by
Luke Nielsen.
Hello,
Could you please remove these Gutenberg blocks on the Checkout page? https://prnt.sc/4sDxKkpJBYzM
Then clear the cache and let me know.
Kind Regards
Hey, Luke. I have removed them now but the issue unfortunately still persists. Any other ideas?
Hello,
Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
If you have a staging site, please send me access to it so I can make tests there.
Kind Regards.
Hey Luke,
Yes, you can deactivate plugins and troubleshoot.
Thank you so much for the help.
Nevermind, I just fixed it! Thank you for following up either way 🙂
Hello,
Glad that you found a solution.
Remember, we’re here for you whenever you have any questions.
Have a good day.
Kind Regards
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