URGENT Help needed | State field autoselects

Hi Team,

Please I need your support since I had to take down the website because of this, whether I have checkout field editor enabled or disabled or using a plugin it’s the same issue unless I change the theme it gets fixed.

The problem is the checkout field of billing state.

it shows the dropdown list correctly but if I scroll the field down so it displays at the bottom of the page or at nearly the middle of the page and click on the list it automatically selects the state without allowing me to see the list first.

Please fix this with urgency

Any kind updates plz, I had to take down the website because of this

[Hung Pham]

Hi Dev.Al,

Thanks for reaching to us.

I checked your site and state field worked well.

Please clear browser cache and check again.

Regards,

• This reply was modified 1 month ago by Hung Pham.

Thank You for checking, however the problem is still there indeed, I’ve attached a video link in the private section to demonstrate, first part of the video shows how it works and the second shows the issue

Hi Team, Appreciate your support here please, waiting for your feedback.

PLZ check urgent comment in private section

Hi Dev.Al,

I removed the recorded video.

I request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

Regards,

I activated another theme with all the current plugins active and the issue was gone it was working normally

Hi Dev.Al,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Confirmed for all plugins except for what I mentioned in private

Hi Dev.Al,

Currently, I cannot access your site, please double check.

Regards,

Check private

Hi Dev.Al,

Still doesn’t work. It’s a blank page.

Regards,

Sorry for the trouble, it’s due to update security parts, Please check again, and if it doesn’t work plz let me know the country code of your location so I can allow access for that country in the security.

Hi Dev.Al,

Thanks for your patience. I can access your site but wp-admin is now incorrect, please double check.

Regards,

Added details

Hi,

Checking if you got any updates?

Hi Dev.Al,

None of these links work. I kindly recommend you to disable such security links for a while, it allows me to check more deeply.

Regards,

[Author]

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