Urgent help please – Update has caused an error

Hi,
I recently updated the Basel theme, which worked fine. It then said I had to update the Post Types. I hit Update All under Appearance -> Install Plugins and got an 500 server error. And now I cannot access my website.

An update: It seems to have undone some of the updates and I can now access my website. But now the slider revolution is missing both from the dashboard and the site. It looks like the update failed for WPBakery Page Builder. Any advice please?

WPBakery Page Builder
You have version 5.5.2 installed. Update to 5.7. View version 5.7 details.
Compatibility with WordPress 5.1: Unknown

Hello,

Please navigate to Appearance > Install plugins and update WPBakery Page Builder, also you will find the option to install Slider Revolution.

Best Regards

Thanks. I have had to delete js_composer and slider revolution and re-install along with WPBakery Page Builder

Hello,

And your problem has been solved, hasn’t it?

Best Regards

Yes, it has resolved now.

That is fine. If you have any questions please feel free to contact us.

Best Regards

[Author]

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