Home Forums WoodMart support forum URGENT HELP REQUIRED – UNABLE TO MAKE ANY CHANGES/SAVE ANY CHANGES ON MY SITE

URGENT HELP REQUIRED – UNABLE TO MAKE ANY CHANGES/SAVE ANY CHANGES ON MY SITE

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #500423

    Tamara
    Participant

    Hi, I haven’t made any updates or changes on my site and everything was working fine the last time I logged into my WordPress dashboard, now all of a sudden I am unable to make ANY changes across my whole site.

    When I try to save ANY changes whether on my WordPress settings, wp bakery builder, slider revolution – it will not save and just load a white screen.

    My site is working perfectly fine on the front end, but back end I am unable to make any changes.

    I have not installed anything new since the last time I made changes, and everything is up to date including all plugins and the theme.

    #500484

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme or checking on another theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #500490

    Tamara
    Participant

    Yes that’s fine I already tried that myself earlier and did a full backup also

    #500529

    Hello,

    I am trying to install Storefront, and I see this message: https://gyazo.com/76cc8c13a2fa2e3d17f9878acf6e9ae2

    It means that something is wrong with your server configuration, could you kindly contact the host support on this issue? Please let them check the logs of errors and configure them properly.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)