Urgent!!! Missing files caused website crashed

Hi,

My website cannot show now.
Screenshot: https://prnt.sc/Hq0QULsRkpA2
Screenshot 2: https://prnt.sc/U0cy-Ex0-RK-

I have contacted my web hosting support and they found out that some files/plugins missing related with my theme. They ask me to copy and paste the following error and check with you:

AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function woodmart_get_theme_info() in /home/petcronhkf/domains/furkidstime.com/public_html/wp-content/themes/woodmart-child/functions.php:6\nStack trace:\n#0 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/class-wp-hook.php(308): woodmart_child_enqueue_styles()\n#1 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#2 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()\n#3 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/script-loader.php(2194): do_action()\n#4 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts()\n#5 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#6 /home/petcronhkf/domains/furkidstime.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()\n#7 /ho…’

Here is the private content

Hello,

Please, reinstall the theme with the latest version downloaded from ThemeForest. Upload it via Appearance -> Themes -> Add new. Then go to WoodMart -> Plugins and update all the required plugins.
If it doesn’t help, please, keep all plugins temporarily turned off so we can check this.

Kind Regards

Hi,

Thank you for your support! The problem is solved. The website is accessible now.
But the website becomes so wide. Screenshot: https://prnt.sc/vBZDY9S9_APX
However, if I logged in, it will back to normal: https://prnt.sc/Vlk9h9oVAYia

I tried to delete the cache, but it does not work. Why is this?

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

[Author]

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