Home Forums WoodMart support forum URGENT: Product Categories No Longer Showing Any Products After Update

URGENT: Product Categories No Longer Showing Any Products After Update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #712859

    mgokturk
    Participant

    I updated to the latest woodmart theme and now non of the menu product categories are returning any products.
    The products are there in the backend but now the category or tags are not linked or working for some reason.
    If you click on New Products (which is not linked to category but is a custom link), the new products show up there. It’s just the normal product categories used in menu that are no longer returning any products. I’ve done the whole permalink thing, I’ve gone through all the logs, nothing is showing. Search also works fine.

    #712879

    mgokturk
    Participant

    BTW I’ve switched to a different theme and the menu navigation works – it will show products in Storefront or Genesis. It’s just ever since we updated to latest woodmart theme that this issue has shown up. There’s no log as it’s not an error, there just seems to be a mismatch between categories <> products table or something.

    #712881

    mgokturk
    Participant

    RESOLVED: Was related to a plugin our webhost recommended: WP Engine AI Toolkit

    Do not use this plugin. It is unlikely this was a woodmart issue.

    Little annoyed no one bothered to respond and we closed this ticket on our own.

    #712961

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘URGENT: Product Categories No Longer Showing Any Products After Update’ is closed to new replies.