Urgent Request for Assistance – Theme Issue

Hello,

I’m experiencing an issue with the theme I purchased, which isn’t functioning correctly on the mobile version of my site. Specifically, the category navigation arrows are not displaying, which is affecting user navigation.

I’ve already reached out to the theme’s technical support, but I haven’t received any response for over 28 hours since my initial message.

I would greatly appreciate your prompt assistance in resolving this issue.

Thank you in advance for your quick response.

Best regards,

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Hello,

I have answered here – https://xtemos.com/forums/topic/the-mobile-menu-arrow-not-showing/

Please do not duplicate topics to avoid confusion.

Kind Regards

slide question : How can I make the large image change when clicking on a small image?
check attachment pic thank you

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Hello,

Sorry, but with our Slider it’s not possible yet, sorry. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

Kind Regards

Hello,

I would like to keep the current style of the slider but modify it to work as demonstrated in your theme demo. Specifically, I want the small images to be automatically related to the large image so that clicking on a small image displays the corresponding large image, just like in your demo.

Could you please assist with implementing this functionality ?

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Hello,

Sorry for the misunderstanding.

There are two image galleries in two columns -> edit one of the image gallery widget and set the synchronization as a child then edit the other one and choose the synchronization as a parent (child category should have the same ID as the parent carousel has).
https://ibb.co/bBF8j9t, https://take.ms/JAX94

– Synchronization: this option gives the ability to synchronize 2 carousels (parent and child), thus when you click the parent category, the child category clicks as well.

Kind Regards

I would like the product labels to be smaller on the mobile version and slightly smaller on the PC version.

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Hello,

Use the code below to make them smaller:

.wd-product .product-labels.labels-rounded .product-label {
    min-height: 40px;
    min-width: 40px;
    font-size: 11px;
}

Define the code for the Desktop CSS area in Theme Settings -> Custom CSS. As for the mobile, use the same custom, but make smaller values like (min-height and max-width).

Kind Regards

thank you very match for page shop it ok work, but on product pages the labels still large .

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Hello,

Here is a code for the product page:

.single-product .product-labels.labels-rounded .product-label {
    min-height: 40px;
    min-width: 40px;
    font-size: 11px;
}

Kind Regards

thank you its work now ,
i have last question :
1- I would like to create a carousel with a single image, including navigation arrows ( i marked with red colors ) and page numbers. Please refer to the attached photo to see the style of arrows and page numbers I want to include.

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Hello,

Please clarify, do you want to enable the carousel to the price table?

Thank you for your time.

Kind Regards

yes of course

Hello,

Sorry, but it’s not possible to enable the carousel for the price tables now, unfortunately.

Let me know if you have some questions.

Kind Regards

no i want to duplicate price table and i need to add arrow and page if not the home page will be charged

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Hello,

You can show the button below the price table with the desired link – https://take.ms/ANb1g

Let me know if you have additional questions.

Kind Regards

how to show it?

Hello,

Just define the “Button” element below the tables – https://take.ms/vd0us and the link you can define in the button settings – https://take.ms/AkLZq

Kind Regards

I want the button to simply display the other options and the price table on the same page when clicked, instead of redirecting to another page.
thank you

Hello,

Sorry to say but right now there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

Kind Regards

ok, I’m having an issue with creating new categories. Please take a look at the attachment to see the difference.

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Hello,

Please send me admin access to that website so I can investigate that issue.

Thank you in advance.

Kind Regards

hello

Hello,

It happens because the breadcrumbs started to be long – https://take.ms/qsMQj4

If you want, I can prepare a custom to disable the “wrap” functionality so then the breadcrumbs will go down – https://take.ms/mY74t

Kind Regards

no thank you take like this, i want css code to disable right click

Hello,

The right-click cannot be disabled via custom CSS. You need to use an appropriate plugin for disabling it.

https://kinsta.com/knowledgebase/disable-right-click-wordpress/

Kind Regards

ok thank you , so how can I modify the brand content on my website? You can check the attached file.
best regards

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Hello,

You can modify them via Products -> Attributes -> Brands: https://take.ms/BNkZn and in general, they are assigned via HTML block in Theme Settings -> Footer -> Prefooter: https://take.ms/ggR6k

Kind Regards

ok thank you

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

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