Urgent! Site broken! Back button is behaving wierd

This topic has 8 replies, 2 voices, and was last updated 3 years, 11 months ago by Elise Noromit.

Viewing 9 posts - 1 through 9 (of 9 total)

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April 29, 2021 at 7:58 am #287853

shweta
Participant

An immediate issue on the website: come to https://theaugustco.com/product-category/the-linen-touch/ and then click on product ‘Tessa White Linen Wrap Top’. Now try going back to its previous page, it will make you land on the second page of this collection.

Ideally, the main page of Linen touch should open. As a matter of fact, this what used to happen to date.

This is happening across categories. Please Help. Isn’t there a way to roll back to the previous version of the theme. As we can see in this ticket as well (https://xtemos.com/forums/topic/urgent-site-broken-selected-size-are-now-showing-as-selected/) that multiple challenges are being faced by the brand. We’d really appreciate urgent help.

April 29, 2021 at 8:05 am #287858

shweta
Participant

Few additional Info that WP rocket and shortpixel are deactivated.

Further, I believe this is a pagination issue. We have to find that why is pagination happening differently (Instead of autoloading it showing pages) when we press the back button.

Login shared in the original message.

April 29, 2021 at 8:11 am #287864

shweta
Participant

Temporarily, I have changed Products per page (Number of products per page) from 12 to 30. This is a temporary fix. Please suggest a solution.

April 29, 2021 at 10:31 am #287945

Elise Noromit
Member

Hello,

Please provide a gif or video showing the problem.

Best Regards

April 29, 2021 at 10:47 am #287953

shweta
Participant

https://drive.google.com/file/d/1tIE1Wi7MoM944d1ruQalymtiwn3ol2KD/view?usp=sharing

For your refrence.

April 29, 2021 at 1:32 pm #288024

shweta
Participant

Dear team Xtemos, Please respond. My ads are getting effective.

April 30, 2021 at 9:24 am #288274

shweta
Participant

@Theme Developer…

I also understand that the Infinite loading option is just a wrapper over standard WooCommerce pagination But when we sort or go back, we should see the standard page number option, like in https://themes.woocommerce.com/storefront/shop/page/4/?orderby=rating

But unfortunately, there appears no option of going back to pages prior to the page it has landed to.

April 30, 2021 at 4:43 pm #288425

shweta
Participant

Ticket was resolved in https://xtemos.com/forums/topic/infinite-product-load-and-sorting-issues/#post-288424

Thanks

April 30, 2021 at 10:25 pm #288488

Elise Noromit
Member

Hello,

We are glad you have solved the issue.

If you have any questions please feel free to contact us.

Best Regards
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Viewing 9 posts - 1 through 9 (of 9 total)

Urgent! Site broken! Back button is behaving wierd

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