Urgent! Site broken! Selected size are now showing as selected
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https://theaugustco.com/product/mindy-sage-green-linen-shirt/
I may change colour or size. The selection box does not shift. This happened after the theme update today morning.
This is very critical as the ad are running live. Customers are having bad experience.
Hello,
Could you please disable all optimizations and cache plugins and provide us your admin access so we can check it? Also, temporarily switch to the parent theme.
Thank you in advance
Tried this. WP Rocket and short pixel is already disabled. Login in the original ticket as private content. sharing again.
we have no child theme to the best of my knowledge. By default, it is on parent theme
I have always appreciated your support. Today, I am panicked. Can we expedite the help, please?
Could you please clarify what exactly is not working with swatches? Record please some short video for this https://gyazo.com/e26395e8e9a4f6cd8b7ac21cd63eaeb3
To fix the problem you need to do the following
1. Go to Theme Settings -> Performance -> JS and enable “Advanced scripts control” https://prnt.sc/124zv81
2. Enable Quick view script https://prnt.sc/124zvph
Thanks a ton. Looks like resolved. You rock man.
Great, you are welcome. We will fix this issue in our next theme update as well.
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