URGENT – the_content error on editing HTML BLOCK

Hi,
Suddenly without upgrade plugin or adding plugin to the site, when trying to edit with Elementor any HtML Blocks, after long loading I receive the message in the attached file The content of this page was not found on your page. I have to call the function ‘the content’ in the theme….to let Elemntor work on this page.
This happens only to HTML Blocks, existing or created just now. No problems with pages or post.
As the theme is based on html Blocks for many features, I can’t continue work on the site.
What the origin of the issue?
Many thanks

I try regenerating permalinks, without results

I also tried changing theme (like you suggest in another support ticket). If I change Theme, Elementor stops to give the error, and it works. So there’s something due to the theme.

falso tried by use the woodmart theme instead of child woodmart theme, nothing changes.
Only using another wp theme it works

Searching for a solution I also read that the most probably solution is to add <?php the_content(); ?> in the page template. But in my case is not a page, post, portfolio issue, but is about HTML Block only. I didn’t not try to edit any file, but anyway I can not recognise any template (php file) for HTML Blocks.
I’m really worried about my site. At the moment I really can’t find any solution.

Hello,

I have submitted the case to our developers. We will get back to you asap.

If you have any questions please feel free to contact us.

Best Regards

Thanks

Hello,

Sorry for the delay. https://gyazo.com/67da3525f5378214e629f0ce100d6ee8 Please update the plugins in Appearance > Install plugins and let us know if the problem remains.

Best Regard

Hi I’ve upgraded both Slider Revolution and Woodmart core.The problem is still here.
Elementor plugin alert that upgrading the site can crash the site. So before upgrading it I would like to be sure it’s really necessary.
Looking at the Elementor online documentation (https://elementor.com/help/the-content-area-was-not-found-error/), Elementor doesn’t suggest to upgrade its plugin version because the cause should depends by other reasons. They also say that if changing theme the Elementor stop to give error, the problem should be in the theme.
Thanks

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i have the same issue…i will follow up the discussion!

I’m not happy because someone else has the same problem, but this mean this is not about something I did wrong.
Could I ask which Elementor version do you use (Simone..)?
Thanks

it’s the latest one 3.11.2 ( i saw there is a new one but i still not update waiting for the answer by the team).

Hello,

Please deactivate this plugin: Template Library and Redux Framework it causes the problem.

If you have any questions please feel free to contact us.

Best Regards

Could you please check also in my site?

If you have any questions please feel free to contact us.

Best Regards

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