URGENT – the_content error on editing HTML BLOCK

Good morning,
I subscribe to a similar topic about the error in the title. But unfortunately it was close, without my answer.
Could you please help me?
I have the same issue, with elementor.

Simone

Hello,

Sorry to say but your provided WP-ADMIN Login details aren’t working. Can you please share valid WP-ADMIN Login details of your Site so that we can proceed further and check the issue on your Site and assist you accordingly.

Also, please share some Screenshots of the mentioned issue too for better understanding.

Best Regards

here we are.

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Hello,

Sorry to say but as we are seeing your Site right now, it is showing Critical Error and we are unable to view your Site or Site WP-ADMIN: https://snipboard.io/dIFWiB.jpg

So, kindly please resolve this concern first so that we can proceed further with checking the mentioned concern on your Site.

Best Regards

Good Morning, could you please check now? it seems that the error isn’t there anymore.
thanks again

Hello,

So, we have checked the HTML Blocks on your Site and tried editing them with Elementor and it was showing fine: https://snipboard.io/FmKL3V.jpg

So, the HTML Blocks are getting edited with Elementor on your Site fine. No issues right now.

Please check back your Site after completely clearing the browser and server cache.

Best Regards

Could you please check the thank you page? even if i deleted the cache i still found the same issue.
thanks again for your time

Hello,

Sorry to say but we have checked this concern on your Site, the Thank You page is appearing but the content of the Order on the page isn’t getting loaded on your Site.

Could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

[Author]

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