Home Forums WoodMart support forum user can’t sign up in website

user can’t sign up in website

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #624196

    boline.company
    Participant

    Hello
    When a new user wants to register on my site, he encounters an error. After registration, WordPress gives an error that your site is facing a serious problem, and if he repeats it a second time, the site gives an error that this email address is wrong. Can you help me? Where is the problem?
    Thank you

    #624201

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #624355

    boline.company
    Participant

    Yes, I did this through the rest of the themes, but unfortunately, I had the same problem again and my problem was not solved. I have still problem.

    https://boline.com.tr/hesabim/?action=register
    you can check the problem from this link. when new user want to sign up in web site see this error

    (A serious problem has occurred on your site.
    Get detailed information on troubleshooting WordPress issues.)

    #624370

    boline.company
    Participant

    I installed my template once again as a test on another database and I still have this problem on the new user registration page, the new user cannot register on the site.

    Please answer me what is the my Woodmart template problem

    thank you

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    #624604

    Artem Temos
    Keymaster

    Hello,

    Please send us a short video of how it works with the default WooCommerce Storefront theme so we can see that there is no issue.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)