USER PROFILE ADDRESS NOT SAVE IN USER DETAILS

Hello, I am having a problem with the User profile.
if I add a user address when creating a new user account, but do not save the user address please give me to suggestion.

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hello,
thank you for the feedback.
Unfortunately, the issue still appears.
And also I deactivated all plugins and cleared the cache. It didn’t help to solve the issue.

Hello,

Please check the setting of the Woocommerce My account page, it means that the theme does not influence or cause the issue.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

HELLO,

we checked the plugins one by one, but the issue still appears.
When open apperence< theme then show Massage

Broken Themes
The following themes are installed but incomplete.

Name Description
Plugins Stylesheet is missing. Delete

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hello,
in case we re-upload the theme any effect demo theme or the child theme?

Hello,

This is Wocommerce functionality, and WoodMart theme does not influence.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Disable the child theme if you use it.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

HELLO
Still not solved user address does not save in the user account
Please find credentials

Hello,

Could you kindly provide the screens how it is on Storefront and WoodMart?

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,
We do all thing but issue still Remain
now what can do?

Hello,

If you see the same on the Storefront, it means that WoodMart theme does not influence the issue.

You need to check the Woocommerce settings.

If you have any questions please feel free to contact us.

Best Regards

Hello,
Which type of WooCommerce Setting ??

Hello,

Most likely some of the plugins influence the issue.

You need to check the plugins that rate to My account page.

It seems it is incorrect working of Woocommerce, You can try to recreate the functional pages in Woocommerce > Status > tools.

If you have any questions please feel free to contact us.

Best Regards

Hello
Please explain How to recreate a Functional Page.

Once Recreate File, any changes to Customer Details or Order?

Hello,

As soon as we deactivated all the plugins and it works: https://monosnap.com/file/U60yAYGTPtONxYmBWQOvCl9D2yUR3r and https://monosnap.com/file/cXkSHTWaZLzkWhqYQnV8T3CDaipKuU Т

Please deactivate the plugins not related to the theme and make a video screen of how it works without the plugins.

Best Regards

yes, but we Created a new user in the User registration form Check My Account page And fill new form.
and show the user address
they did not save in the user details .

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Hello,

This functionality relates to another plugin, please switch to the Storefront (Woocommere free theme) and check how it works, please make a short video showing how it works on Storefront and on WoodMart.

Best Regards

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