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User with group “b2b user” not work with shop page.

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  • #603468

    silvio.ricci.rsa
    Participant

    Hi,
    I am experiencing an issue related to the store’s visibility for a user assigned to a specific group “B2B Users.”
    I initially thought it was a configuration issue with the WooCommerce B2B plugin, so I deactivated it, but the problem persists.
    The user with the “customer” role and assigned to the “B2B Users” group is unable to view the store page at https://sweethomestoreonline.com/negozio/.
    Could you please check this?

    Regards.

    #603483

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how the plugin works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Kind Regards

    #603497

    silvio.ricci.rsa
    Participant

    Since we are in the advanced stages of website development, I would avoid switching to default themes like TwentyTwenty or WooCommerce Storefront if possible. In the past, I’ve encountered SEO-related issues on the pages, and changing themes might risk affecting the SEO structure. It would be preferable to first explore potential solutions that don’t involve switching themes unless absolutely necessary.

    #603628

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the Shop page functionality comes from WooCommerce so it’s a part of investigation.

    In this case, I suggest you clone your website and move it to the staging platform so that your live site will not be affected.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)