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Users can't register on live ecommerce site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #132941

    Adrenaline22
    Participant

    User can’t register on a live ecommerce site! After typing the email and clicking the register button nothing happens.

    After checking the console, I’ve found out:

    [DOM] Found 2 elements with non-unique id #password [DOM] Found 2 elements with non-unique id #username [DOM] Found 2 elements with non-unique id #woocommerce-login-nonce

    #132957

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

    #132961

    Adrenaline22
    Participant

    Hi,

    Yes,the problem remains with the default WP themes.

    Best regards,

    #133018

    Hello,

    It means that our theme does not influence. You need to check if you have set and configured the Woocommerce properly and check your server configurations. Try to contact your host support on this issue.

    Best Regards

    #133046

    Adrenaline22
    Participant

    Culprit: Invisible reCaptcha plugin

    #133086

    Hello,

    Do you mean you have solved the prolem?

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)