validation de commande impossible
-
bonsoir
quand je clique sur boutton commandé pour confirmation de commande ca rest bloque.
I see that your theme has a probleme when i change the theme everyting its ok but when i use woodmart i got that issue and my client cant confirme their order in checkout page
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bonsoir
quand je clique sur boutton commandé pour confirmation de commande ca rest bloque.
I see that your theme has a probleme when i change the theme everyting its ok but when i use woodmart i got that issue and my client cant confirme their order in checkout page
I see that your theme has a probleme when i change the theme everyting its ok but when i use woodmart i got that issue and my client cant confirme their order in checkout page
Hi marocwear,
Thanks for reaching to us and appreciate your patience.
1. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
2. You also should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Please let me know how it goes.
Best Regards,
Hung PD
hi
yes i did it already im sure the problem come from the theme because when i change the theme and try everything its ok but when i active woodmart the probleme comes again
check out and help me please
Hi marocwear,
Thanks for your patience.
I double checked and it worked, please double check on your end and let me know.
Regards,
Hung PD
Hi marocwear,
Thanks for your patience.
I can’t use your website, can’t scroll down or do anything. Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
Hung PD
CHECK NOW PLEASE AND LET ME KNOW WHAT YOU THINK ESPECIALLY IN MOBILE VERSION
Hi marocwear,
Thanks for your patience.
I checked on mobile and no issues happened. Can you please describe in more details?
Regards,
Hung PD
THE MENU BOUTON SEEMS LIKE INACTIF
Hi marocwear,
To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hung PD
CHECH please this screenshot picture
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Hi marocwear,
Mobile menu working fine https://prnt.sc/2EjzgikL5pEQ
I hope you can describe in more details what you are experiencing.
Regards,
Hung PD
THANKS FOR YOUR ANSWER BUT YESTERDAY I CHECKED OUT IT WAS WORKING GOOD BUT TODAY NOT WHAT WAS THE PROBLEME THAT GET MOBILE MENU SOMETIMES NOT WORKING,?
Hi marocwear,
I kindly recommend you to purge the cache of CDN, clear browsers cache, disable CloudFlare CDN temporarily and double check the issue.
Kind Regards,
Hung PD
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