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variable images cant be displayed if product video is added
- This topic has 9 replies, 2 voices, and was last updated 8 months, 2 weeks ago by Elise Noromit.
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August 13, 2023 at 1:45 pm #488464
supporterkwParticipantvariable images cant be displayed if product video is added, also note that the video was added to the english version but its not showing on the english version
English product url: https://srkw.co/en/product/nespresso-capsules-machine-capri/
August 15, 2023 at 2:04 am #488699
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
August 15, 2023 at 10:57 am #488804
supporterkwParticipanthere you go
August 16, 2023 at 3:21 am #488983
Elise NoromitMemberHello,
I have a video of a variable product: https://gyazo.com/67e6abca628f75009a3e756afd1897dd
It works: https://gyazo.com/b3844b47d7e47fc6cb629b2c6d7b8e55
If you have any questions please feel free to contact us.
Best Regards
August 16, 2023 at 11:11 am #489046
supporterkwParticipantswitch the language to english, it wont work
also note that when you choose a variation the image of the variation not being displayed.August 17, 2023 at 4:43 am #489186
Elise NoromitMemberHello,
Please translate all the attributes and items and products, then you will need to add images to every translation.
If you have any questions please feel free to contact us.
Best Regards
August 17, 2023 at 1:36 pm #489306
supporterkwParticipantits all translated my dear, could you let me know if you have found any missing?
August 18, 2023 at 2:57 am #489474
Elise NoromitMemberHello,
Please check this warning and contact WPML to resolve: https://gyazo.com/906813bc0c0cf58d40e3234ebea6c643
When you create a translation you can insert the title in the translation language, at the same time, the slug should be in Latin letters only as Woocommerce does not support others. https://gyazo.com/285005d54fe466d9b38de9b3c61155c2
If you have any questions please feel free to contact us.
Best Regards
August 21, 2023 at 11:12 am #490058
supporterkwParticipanthi Elise
thank you for your feedback, i have changed the slug of the white color to latin “white-ar”, its still its image is not being displayed when choosing the variant.
also please note that the video not showing in the english view..Again the variant images are showing normally in other products that doesn’t have a video…
August 22, 2023 at 2:07 am #490273
Elise NoromitMemberHello,
Now I check a variable product and I see the same image for all the variations: https://gyazo.com/a3eaa8c5537f96bac8760f040ba7bae2
In addition, please contact WPML for this warning: https://gyazo.com/9cf7e0555a96f831cd531423abb35adb Pease try to disable this option.
In addition, I still see the slugs in Arabic: https://gyazo.com/a9e9ed57ca24b45a80b140465644266a
If you have any questions please feel free to contact us.
Best Regards
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