Variable product is not showing on the cart page after refresh

I created variable product with two attributes e.g. color & size and added them into shopping cart, it seems to be working fine.
But when I press refresh the page, the product is not showing on the cart page
How can I solve this problem?

Thanks

Hello,

Please check the issue on one of the default themes to understand where our theme causes the problem. We suspect that this is the issue of plugins conflict. If you see the same situation on the default theme, deactivated all the third parties plugins not related to the theme and activate them one by one to discover which one influence.

Best Regards

Tested with the wordpress default theme and no problem with that theme

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

here you go

Please, disable all plugins that are not related to our theme first.

ok, all third parties plugins are deactivated

Some plugins are still not turned off https://gyazo.com/e3b7542f8de12ff8b18a3eae2a2b9e37 They may cause the problem.

I turned off this one: Endurance Page Cache but can’t find the button turn off the others
Will it be the problem?

Yes, they may cause this issue. The WooCommerce shopping cart is not functioning correctly at all.

I think I did turn them off in wp-content/mu-plugins folder

As we can see, mu plugins are still active.

it’s now deactivated, sorry for my bad

As we can see, all the pages on your website are still cached. Try to contact your hosting provider to resolve this issue.

contacted the provider and they have cleared the cache on their end.

Did they disable the cache completely? It breaks the functionality on your website.

They cleared the domain cache and said the website is working fine

As we said, the cache breaks the WooCommerce shopping cart functionality. It should be disabled if you want to run your website correctly with that plugin.

cache is cleared, any other reasons may affect the functionality of WooCommerce?

We meant don’t clear but disable completely.

They have disabled the cache but I still cannot add the product in cart

It’s working when I deactivated Redux Framework plugin.

As we can see, all the content is still cached. But anyway, please, could you switch to some other theme so we can see how it works with that theme?

Thank you in advance.

okay, switched to default theme 2017

OK, now it works correctly with our theme as well. Please, check.

thanks

You are welcome! If you have any questions feel free to contact us.

Best Regards

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