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Variable product issue with multiple images

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #664738

    fabio.matichecchia
    Participant

    I use the default single product layout and I have several variable products.
    If the images attached to the variable product are more than 1, I have this result

    https://www.babisashop.com/shop/alfabeto-alfasole/

    #664758

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #664817

    fabio.matichecchia
    Participant

    I disabled all plugins except:
    – woocommerce
    – woodmart core

    The problem persists.
    If instead of the custom single product layout, I load the default layout, everything works.
    If the variable product has an image it works.

    #664820

    fabio.matichecchia
    Participant

    I add that the problem is visible even with simple products.
    I repeat: the problem occurs if the product has multiple images.

    #664942

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards,

    #664954

    fabio.matichecchia
    Participant

    I created a stage version where you can do your tests. Currently all plugins are deactivated
    I activated another default theme, everything works fine.

    #665093

    Luke Nielsen
    Keymaster

    Hello,

    Disable this https://prnt.sc/bOn7LSWbsue3 option for the column in the Layout. Clear the cache and check how it works.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)