variable product not possible

Hello,
after installing woodmart in a new wordpress (5.6) / woocommerce installation, variable products can no longer be created.

The creation of the attributes is done without problems.

The subsequent creation of the variants still works until the number of variants is confirmed with ok. After that the symbol of current running process turns endlessly in a circle without result. The process can only be aborted by calling another menu item, but without being able to have created the product.

Can you help me further?

With kind regards

Hello,

Thank you very much for choosing our theme and for contacting us.

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

If you see the same problem on the Storefornt, please provide your site admin access to the private area. You see the creating a product type is the Woocommerce functionality, our theme does not influence.

Best Regards

Hello,

in order to finally make progress in the matter, I have proceeded as follows, taking into account your explanations under privat content.

Kind regards

Hello,

Please provide your site admin access as well as FTP to the private area.

Best Regards

Hello,

Site admin access as well as FTP were posted in the private area.

Kind regards

Hello,

Please provide correct FTP access or route, there is an empty folder: https://prnt.sc/x8eirw

For now, I have tested the creating a variable product it does not work in Storefront either: https://gyazo.com/d928c78a98fd03b38cf5ca28b4b733c9 I have created a product and there are no default product options at all. This problem is not caused by our theme.

If you have made any customizations, please remove them.

Best Regards

[Author]

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