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Variable Product Out of stock issue

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  • #534734

    a.barakji
    Participant

    Hello,

    I am using woodmart with Dokan. The site is fresh and no further plugins added except for Formidable. I’m using woodmart templates and demo content still. With variable products, everything is fine with one attribute. When i add a second attribute and create variations, the product becomes out of stock. I made sure it is in stock in the backend.

    Can you please fix this? everything is up to date. i can also provide woocommerce status report.

    Thanks

    #534811

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #534956

    a.barakji
    Participant

    Looks like it’s the same issue with Storefront theme. I checkded one of the products, it has only one attribute. So the issue is with variable products in general, not just the ones with multiple attributes.

    I don’t know how I can do the plugin compatibility test because the current plugins are all required. I deactivated formidable and tested, issue still there.

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    #534980

    Artem Temos
    Keymaster

    If the issue appears with the default theme as well then it is not caused by WoodMart. Probably, it is related either to WooCommerce or Dokan so you need to consult with plugin’s developers for help on this matter.

    #535001

    a.barakji
    Participant

    ok i reached out to Dokan to investigate further. For now, can you please let me know how i can import a specific page or layout from the woodmart template library?

    #535064

    Artem Temos
    Keymaster

    Here is an instruction that should help you to find our templates library on your website https://xtemos.com/docs-topic/templates-library/

    #535617

    a.barakji
    Participant

    Thanks for sharing! This inlcudes elements. Is there a way to import sepcific pages from the prebuilt websites?

    #535707

    Artem Temos
    Keymaster

    Yes, you can find all available pages in Dashboard -> WoodMart -> Prebuilt websites -> Additional pages https://gyazo.com/d01b34ec3878f9d6172346b8d9bd6c15

    Kind Regards

    #535839

    a.barakji
    Participant

    Got it, thanks!

    #535843

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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