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Variant not accessible
- This topic has 7 replies, 2 voices, and was last updated 2 hours, 38 minutes ago by
Aizaz Imtiaz Awan.
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April 24, 2025 at 6:10 pm #656434
sl55hansenParticipanthttps://coolstore.no/produkt/menn-over-50-t-skjorte/
I just updated this product with more variations, light blue, pink and sand.
But those variations looks like sold out, what did i do wrong now?
You have login in another support ticket if needed.Attachments:
You must be logged in to view attached files.April 25, 2025 at 9:55 am #656511
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third-party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the third-party plugins deactivated and share the WP login details so I can check and give you a possible solution.
Best Regards,
April 25, 2025 at 10:17 am #656527
sl55hansenParticipantI deactivated all.
It did not help.
Can we solve this before the weekend? I need to start marketing monday, and then all must be 100%April 25, 2025 at 11:40 am #656550
sl55hansenParticipantYou propably working on it now, i see pink variation is working, but why is the product description in english?
April 25, 2025 at 12:35 pm #656563
sl55hansenParticipantI am sorry. This was my mistake, i had forgotten to set prices on the products. That why the variations did not work.
April 25, 2025 at 1:25 pm #656582
Aizaz Imtiaz AwanKeymasterHello,
01. Yes, the new variations (Light Blue, Pink, and Sand) are appearing as sold out because they currently don’t have any prices assigned. Please go to the product edit page, scroll down to the Product Data > Variations section, and make sure you’ve added prices for each variation.
Once the prices are added, the variations should display correctly.
02. The product description appears in English because it was likely entered that way manually in English. If you want it to appear in another language, you’ll need to translate the description manually or use a translation plugin like WPML.
Best Regards
April 25, 2025 at 1:28 pm #656586
sl55hansenParticipantIt is a norwegian website, and i write ofcourse all my descriptions in norwegian, so someone must have translated it.
Only you and Loco got access, but doesnt seem like they have logged in yet..April 25, 2025 at 1:52 pm #656590
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been resolved. Check back your site and check the issue.
Best Regards
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