Home Forums WoodMart support forum Variant not accessible

Variant not accessible

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #656434

    sl55hansen
    Participant

    https://coolstore.no/produkt/menn-over-50-t-skjorte/
    I just updated this product with more variations, light blue, pink and sand.
    But those variations looks like sold out, what did i do wrong now?
    You have login in another support ticket if needed.

    Attachments:
    You must be logged in to view attached files.
    #656511

    Hello,

    Please deactivate all the third-party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the third-party plugins deactivated and share the WP login details so I can check and give you a possible solution.

    Best Regards,

    #656527

    sl55hansen
    Participant

    I deactivated all.
    It did not help.
    Can we solve this before the weekend? I need to start marketing monday, and then all must be 100%

    #656550

    sl55hansen
    Participant

    You propably working on it now, i see pink variation is working, but why is the product description in english?

    #656563

    sl55hansen
    Participant

    I am sorry. This was my mistake, i had forgotten to set prices on the products. That why the variations did not work.

    #656582

    Hello,

    01. Yes, the new variations (Light Blue, Pink, and Sand) are appearing as sold out because they currently don’t have any prices assigned. Please go to the product edit page, scroll down to the Product Data > Variations section, and make sure you’ve added prices for each variation.

    Once the prices are added, the variations should display correctly.

    02. The product description appears in English because it was likely entered that way manually in English. If you want it to appear in another language, you’ll need to translate the description manually or use a translation plugin like WPML.

    Best Regards

    #656586

    sl55hansen
    Participant

    It is a norwegian website, and i write ofcourse all my descriptions in norwegian, so someone must have translated it.
    Only you and Loco got access, but doesnt seem like they have logged in yet..

    #656590

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)