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Variation Image Issue

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  • September 3, 2025 at 7:31 pm #684239

    thewildmerch
    Participant

    Hi,
    On category/home page under products, i Used to get color variations but now instead of just colors i am getting variations thumbnails. How can i go back to colors. Plus On product page variations not working properly. When I select size and color, variation image for that color should appear and it should keep changing as I change colors in swatch. but its not working. I have attached 2 screenshots. Can you help?

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    September 4, 2025 at 8:57 am #684303

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 4, 2025 at 8:47 pm #684524

    thewildmerch
    Participant

    Is it really necessary to disable all plugins? i have 33 of them active.

    September 5, 2025 at 8:55 am #684586

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    September 5, 2025 at 6:45 pm #684763

    thewildmerch
    Participant

    Alright. Also Check those Chinese characters in breadcrumb. Plus Icons not working properly. (both these issues are on on staging only)

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    September 8, 2025 at 10:35 am #685005

    Artem Temos
    Keymaster

    You need to disable the following option in Theme Settings -> Shop -> Attribute swatches https://gyazo.com/631cb0b9c5b84c1add9e27655cc82b50

    Kind Regards

    September 9, 2025 at 1:16 pm #685259

    thewildmerch
    Participant

    Got it, Thank you. Variation Image not working on Product page. When selected size and color, main product image should change to selected color’s image.

    September 9, 2025 at 3:48 pm #685310

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 675870. To do this, go to Dashboard -> Basel -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    September 9, 2025 at 6:59 pm #685339

    thewildmerch
    Participant

    Got it. Its working:) Thank you so much. I need your help in some other matters as well, should I ask you here or create new thread? For eg. “https://demo.xtemos.com/basel/shop/accessories/london-ampersand-cushion/?stickyaddtocart” here when I click on add to cart, a drawer opens at the right side. How can I achieve that?

    September 10, 2025 at 9:22 am #685394

    Artem Temos
    Keymaster

    Great, we are glad to help you. Yes, please, create new topics for separate issues. This one is closed for now.

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