Home Forums WoodMart support forum Variation Image Swatch in Single Product Page not appearing

Variation Image Swatch in Single Product Page not appearing

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #428975

    dearfauzi
    Participant

    Hi,

    I am trying to show variation image as a Swatch for Color attribute. I have created color attribute as image and all set all theme settings to use variation image. But the image is appearing as swatch only in product grid and is not appearing under variation in single product. I don’t want to use separate plugin for this and I hope the theme supports this with inbuilt features. So please advise what is wrong with my settings.

    I have attached the theme settings for reference.

    Thanks,
    Fauzi

    #428978

    dearfauzi
    Participant

    Attached the doc, where i uploaded variation images under variation as well.

    Attachments:
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    #429106

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check these concerns on your Site and help you out accordingly.

    Best Regards

    #429257

    dearfauzi
    Participant

    Provided details

    #429380

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

    Could you please take a complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third-party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site so and assist you accordingly.

    Best Regards.

    #430366

    dearfauzi
    Participant

    Hi,

    You can use the site and details provided in secured Extra info section.

    Thanks,
    Fauzi

    #430605

    Hello,

    Really sorry and apologize for the delay in the response.

    We have consulted with the Development Team on this regard and they have confirmed us that to make the Swatch Image appear on the Single Product page too, you need to make sure to upload an Image to the respective Swatch under the Dashboard > Products > Attributes > Color (in your case) > Configure terms > there you need to edit the Color Swatches one by one and have an Image uploaded: https://snipboard.io/AUGY2B.jpg

    Now as you have enabled the option of Use images from product variations > it will automatically pick the Image that you have uploaded for the Variants created on your Site for the respective Product. But to make it work on the Single Product page, a default Image needs to be uploaded for the Terms of an Attribute.

    Hope you can understand now !

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)