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Variation images weird logic.
- This topic has 7 replies, 2 voices, and was last updated 5 years, 2 months ago by Artem Temos.
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September 21, 2019 at 3:14 pm #145808
horny_fungusParticipantHi, guys I can’t get the logic of variation images.
– I set only main variation image without any variation gallery images. After selecting variation in drop-down menu variation main image is shown together with main product gallery – makes NO sense to me (customer expect to see only variation images, there should be an option to select if you want to show main gallery or no). After I hit clear variation selection button main product image + main product gallery are shown – this makes sense.
– I set both variation image and variation gallery images. After selecting variation main product image and main product gallery images are no longer shown, instead I see variation main image and variation gallery images – this makes sense (although it still would be better to have an option to select if I want to hide main gallery or not). After I hit clear variation selection button nothing changes – variation main and gallery images are still shown – this makes NO sense at all, I expect to see main product iamge and gallery after hitting clear button as it happens in previous case.September 21, 2019 at 6:14 pm #145838
Artem TemosKeymasterHello,
As for the first algorithm, it mainly comes from WooCommerce since it is a built-in functionality to change the main image and we add only variations gallery as an extra function.
As for the second case, it seems to be some kind of bug. Please, disable all plugins not related to the theme and provide us your admin and FTP access so we can investigate it.Kind Regards
September 21, 2019 at 9:19 pm #145854
horny_fungusParticipant1) but you replace additional gallery images somehow when there are variation gallery images, so it should be possible to replace them with “nothing”
2) credentials below, feel free to deactivate any plugins (there are only few activated at the moment). By the way this only happens on desktop, so maybe this is related to single column image layoutSeptember 22, 2019 at 7:33 am #145881
Artem TemosKeymasterWe need your FTP, not only admin access. And please, disable the plugins first.
September 22, 2019 at 10:57 am #145913
horny_fungusParticipantPlease check below:
September 23, 2019 at 6:24 am #146031
Artem TemosKeymasterWe found the problem and will fix in our next theme update.
September 23, 2019 at 8:17 am #146062
horny_fungusParticipantGreat news!
I still think the first scenario is not expected by customer. Please consider removing main gallery when variation is selected and it doesn’t have it’s own gallery.September 23, 2019 at 8:25 am #146067
Artem TemosKeymasterWe will consider this for the future. Thank you
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