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Variation Issues

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  • #680766

    business-9432
    Participant

    Hello,

    I have discovered a critical bug in the WoodMart theme that is breaking a core WooCommerce feature and making it impossible to display the correct prices for my variable products.

    The Problem:
    I cannot save the manual drag-and-drop order of my product variations. Every time I reorder my variations in the product editor and save, the theme forces the order to revert back.

    Proof of Conflict:
    I have definitively proven this is a theme issue. Here are the steps I took:

    I deactivated the WoodMart theme and activated a default WordPress theme (Twenty Twenty-Four).

    With the default theme active, I was able to reorder my variations, and they saved perfectly.

    The moment I reactivated the WoodMart theme, the variation order immediately reverted to the incorrect state without me even editing the product.

    This bug makes it impossible to set a default variation correctly, which causes the wrong prices to be displayed on my shop and category pages.

    Please investigate this conflict and provide a fix. Thank you.

    #680795

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #680862

    business-9432
    Participant

    Hello,

    Thank you for your prompt reply and for offering to help.

    I have managed to solve the original problem. The issue was caused by the theme setting at Shop -> Variable Products -> “Show single variation”. After turning this setting OFF, I am now able to save the variation order correctly.

    You can consider this support ticket resolved. Thank you for your time.

    #680886

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)

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