Home Forums WoodMart support forum Variation selection don’t work on archive page

Variation selection don’t work on archive page

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  • #603133

    xkelm
    Participant

    Hello, I have such a problem on the site: on the shop page, when selecting a variable product, the choice of variation does not switch. On the single product page it works as it should. Only the visual switch does not work; when adding to cart, the selected variation is added

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    #603232

    Hung Pham
    Keymaster

    Hi xkelm,

    Thanks for reaching to us.

    There are many errors in Console log related to JS.

    You should Purge cache from plugins / CDN or disable it and check again, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #603339

    xkelm
    Participant

    Hello, before writing here, I definitely did that. I disabled absolutely all plugins – it doesn’t help! I don’t have a caching plugin on my site! This bug started after updating the theme.

    #603361

    xkelm
    Participant

    Now I did it again, leaving only two plugins Woodmart Core and WooCommerce and still this bug remains!

    /wp-content/themes/woodmart/js/scripts/wc/quickShopVariationForm.min.js?ver=7.6.0:1

    #603569

    Hung Pham
    Keymaster

    Hi xkelm,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Also, would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #603711

    xkelm
    Participant

    Thanks a lot for your help. Sent all the information privately

    #603971

    Hung Pham
    Keymaster

    Hi xkelm,

    Thanks for details.

    The issue has been fixed. Please check your site again.

    Regards,

    #604109

    xkelm
    Participant

    Hello, no, the bug remains, even with the plugins turned off. What exactly did you fix there? Everything remains as it was! And I also can’t leave all the plugins disabled, I don’t just need a blank with a theme

    #604115

    xkelm
    Participant

    In the mobile version the bug really went away. Not on desktop.

    #604381

    Hung Pham
    Keymaster

    Hi xkelm,

    You need to clear browser cache and check again https://go.screenpal.com/watch/cZ6XQOVWtIE

    Regards,

Viewing 10 posts - 1 through 10 (of 10 total)