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Variation swatches error

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  • #680757

    Enzo
    Participant

    I switched to use the Woodmart option to show text instead of dropdown selector in single product pages.

    But now i have a bug, sometime is show variation circle, sometime it show text in weird render.

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    #680900

    Hello,

    You can choose one swatch type. Try to disable the image swatch and use only text swatch.

    Here is the Documentation:
    https://xtemos.com/docs-topic/variable-products-and-swatches

    If the issue remains, share the wp logins details so i will further check on your site and give you a possible solution.

    Best Regards

    #683269

    Enzo
    Participant

    This bug happens when i update an attribute.
    the picture is broken if i try to use it.
    And the text is in a variation bubble instead of being visible.

    Attachments:
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    #683331

    Hello,

    In your first message, you mentioned a product on a different site where the issue occurs. However, in this message, you have shared login details for another site. Could you please clarify on which site the issue is actually occurring and provide the correct login details for that site?

    Best Regards,

    #683348

    Enzo
    Participant

    All my woodmart websites.

    So yes that’s the correct details for one of my websites with this bug

    #683377

    Hello,

    I have checked your some of the products and the text swatches are working fine.

    See Screenshot for clarification: https://postimg.cc/nsts3YKp

    Can you please share the exact product page url where the issue persists so i will further check on your site and give you a possible solution.

    Best Regards,

    #683411

    Enzo
    Participant

    The bug happens when you edit an attribute.
    It will set a broken image, even you don’t add image on the upload field.
    You can try edit “Taille” attribute, but you’ll break it

    After that, it will show as the previous screenshot

    #683532

    Hello,

    Try to increase the PHP Max Input Vars parameter to 10000 or higher in your PHP configuration. You can contact your hosting provider for help on this matter and check how it works.

    If the issue remains, please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and clear the server cache, and check which plugin is creating the issue for you.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards,

    #683589

    Enzo
    Participant

    The issue was caused by a custom plugin; it’s my fault.
    Thank you, you can close the ticket.

    • This reply was modified 1 week, 1 day ago by Enzo.
    #683658

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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