Variation thumbnails in product grids

When I select a variation, the thumbnail size changes… How can I fix this?

https://skr.sh/vKr6WuB2tTX

Thank you!

Hello,

Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

Looking forward to collaborating with you!

Kind Regards

Hello! I confirm deactivation and switching to the parent/default theme/

Hello,

Sorry for the delay.

Please navigate to Appearance -> WooCommerce -> Product Images and in the “Thumbnail cropping” area set the “Uncropped” option. Then clear the cache and recheck the issue.

https://take.ms/AQg3x

If there’s anything else we can do, please get in touch.

Kind Regards

Hi! I did everything you suggested, but it didn’t help. Help please solve the problem.
Thank

Hello,

With the “Uncropped” value it works well: https://take.ms/zvFiG

Here is a video: https://take.ms/gIpdg

Kind Regards

Unfortunately it doesn’t work. Watch the attached video https://skr.sh/vL6sKxEkdlT?a . If i select uncropped, there is still a resize of the thumbnail. Please fix the bug as soon as possible.
Thank you

Hello,

I have checked from Incognito, and on my side, it works, here is a video as well: https://take.ms/KGJq8

So it means that you have some cache, therefore, you do not see changes, I suggest you clear the browser cache and recheck the issue.

Kind Regards

I have rechecked your video again, and I see that you checked the issue on the element from the home page. In this case, you need to edit that element and set the “WooCommerce Single” value for the “Size image” field.

https://take.ms/9v8oZ

Kind Regards

[Author]

Posts