Variations without data are not deactivated from the options (since last update)

Hello,

With the latest update, I don’t see the variations that have no data disabled. Before I could not select them, now I can select them, although it tells me that it is not possible to add to cart.

Does anyone else have this problem?

I look forward to hearing from you. Thank you.

Hello,

Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

Hello,

I have deactivated the plug-ins and the problem continues.

Do you have any demo with the latest version of the template that works?

What does it depend on to disable the options without variations created? Maybe I can do some research on it, if I know how it works.

I am waiting for your indications. Thank you.

Regards.

Hello,

In this case, we need to check this issue on your website directly to see what is wrong. Our update doesn’t make any changes there.

Kind Regards

Hello,

Ok, by private, I indicate you what I need to give you access to the site. Thank you.

Here is my current IP 176.98.71.197

Hello,

I have added the login and will be waiting for your updates.

Thank you.

Please keep all plugins that are not related to our theme temporarily turned off.

Hi, They are all deactivated. I look forward to hearing from you. Thank you.

Please send us your admin access so we can check the issue.

Hola,

I already sent the link before, I’m attaching it again in private.

Thank you.

We tried this link but it doesn’t work for us.

Hi,

I’m sorry, I’m adding another way of access. Thank you for the notice.

Try to increase the AJAX variation threshold option in Theme Settings -> Shop -> Variable products https://gyazo.com/11ddf67a9d8c4d28de3c88163f847bf7

Perfect, thank you!

You are welcome. Feel free to contact us if you have any further questions.

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