Home Forums Basel support forum Version: 1.8.1 to Version: 3.3.1 logo display problem

Version: 1.8.1 to Version: 3.3.1 logo display problem

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #16148

    timeless
    Participant

    When I update my theme from 1.8.1 to 3.3.1 I have a display problem with my logo,
    when I swap back to the old version the logo is fine again.

    this is being carried out on a staging site.

    can any one help please

    The staging site is https://www.staging2.hardyetc.co.uk with 3.3.1 version
    the live site with 1.8.1 https://www.hardyetc.co.uk

    you cane see the difference of the two logos.

    #16152

    Artem Temos
    Keymaster

    Hi,

    We don’t see this problem on your website. Be sure that you have cleared your browser cache after the update.

    Regards

    #16153

    timeless
    Participant

    Thank you for your quick response, the size of the logo has been reduced.
    i do always clear my cache.

    http://screenshotlink.ru/a5788da02fb08b9b9a6d1d9173acd8f6.png updated site

    http://screenshotlink.ru/d5d17f09c7fc7721f9ca4cbd8fa946f6.png before update

    Many thanks

    #16156

    Artem Temos
    Keymaster

    You can control your logo images size in Theme Settings -> Header -> Logo.

    Regards

    #16158

    timeless
    Participant

    Thank you for your response,

    I have used this theme many times and am fully aware off all the functions, i have already tried this option before contacting support, the logo functionality has been affected some how by the update, please can we you help in regards to this problem caused by the update.

    many thank in advance for your time

    #16160

    Artem Temos
    Keymaster

    Sorry, the logo size may be also affected by “Header height” option. Try to increase it in Theme Settings -> Header -> Header layout.

    Regards

Viewing 6 posts - 1 through 6 (of 6 total)