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Video does not play in the product card

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  • #341575

    natadoshojan
    Participant

    Hello team

    Faced the following problem: when inserting a link to a video in the ‘Link to product video’ field, updating and then trying to watch a video, the site returns an error (see screenshot)

    Translation of the error text:

    http://Www.youtube.com does not allow connection.

    How can you fix this?

    Thank you in advance for your help

    Link to product with attached video below

    Attachments:
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    #341687

    Hello,

    The link you add must be in this format:
    https://www.youtube.com/watch?v=RUaDFo4b3Ww

    Then it will work.

    Best Regards

    #341741

    natadoshojan
    Participant

    Ok, thanks for the help!

    The topic can be closed

    #341755

    Hello,

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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